Top 10 Patient Asked Questions:
1) What are your hours and location?
  • Monday 9am-5pm
  • Tuesday 9am-5pm
  • Wednesday 9am-5pm
  • Thursday Closed
  • Friday 9am-5pm

Lutheran General Hospital Professional Building
1875 Dempster Street, Suite 604
Park Ridge, IL 60068

Parking: Free validated underground parking

Click Here for Driving directions
2) What are your billing and insurance policies?
We accept Medicare, Medicaid, and all major insurances like Blue Cross Blue Shield. In case of doubt, please contact our office manager to review your coverage.

For uninsured patients, our rates for office procedures are set by Medicare reimbursement benchmarks.  In fact, these are much lower than hospital charges for the exact same tests.
3) How can I best prepare for an office visit?
Bring all previous records, if you have them, as well as a prescription drug list of medication you are currently taking.  Also, consider all your questions and write them down. 

If you would like to bring a caregiver or family member to an office visit, we encourage you to do so.  All you have to do is sign a one-time approval form upon your visit documenting your permission.

Certain tests may require preparations prior to your visit.  If you are unsure as to how to prepare for a specific test or procedure, please call our office and we’ll be happy to help you.
4) What are your hospital affiliations and what if I want to go to a hospital you are not affiliated with?

We are affiliated with:

  • Lutheran General Hospital, Park Ridge, Illinois
  • North Shore University Hospitals in Glenview, Evanston, and Skokie
  • Holy Family Hospital, Des Plaines, Illinois
  • Resurrection Hospital, Chicago, Illinois
You may request Drs. Tom Pavlovic and Chris Pavlovic if admitted to emergency departments of these hospitals.
5) What makes North Shore Heart and Vascular Unique?
  • Father/son team offering compassionate care and regarding each patient as a
    whole person
  •  Supportive staff
  • Expert credentials above and beyond most physicians in the cardiology
    profession
  • A combination of experience and state-of-the-art training
  • Military experience
6) How can I best manage prescriptions and refills?
Just call our main office phone number at (847) 696-1200 and we’ll be happy to assist you.
7) May I reach you after hours?
You may reach us 24/7 through our main office number at (847) 696-1200.  Our expert answering service will handle your request.
8) What about second opinions?
The most important issue here is that our patients feel confident about their care plan.  It is common practice to have a second opinion about healthcare concerns.  If possible, bring records from previous hospitalizations and all current medications.
9) What languages do you speak?
In addition to English, we speak Spanish and German.
10) How should I prepare for a cardiac stress test and cardiac ultrasound test?

Please, no caffeine the morning of stress testing and have a light breakfast.